Custom Design


Overview:

Bring your Pinterest dreams to life by working with one of our local designers to craft a custom design for your wedding or special event.  

The Process:

1. Submit our Custom Design Questionnaire This brief form will give us the information we need to get an estimate on design and printing costs for your project.  We will reach out after receiving your completed form and will let you know if we have any questions or need additional information.  Within 2-3 business days, you will receive an estimate on your project and a link to schedule a complimentary Zoom appointment to review the details together.

2.  Let's Zoom!  During your complimentary consultation, we will talk details about your custom design and review the design + print quote.  We will also discuss options for personalized gifts and matching accessories.  After our meeting, you can take as much time as you need to review your choices and correspond with us by email about any necessary revisions to your project.  

3.  Pay your deposit.  When you're ready to move forward, just let us know! We will send you an invoice to pay a $100 deposit for your order*.  We will send a confirmation receipt and begin the Design Phase!

4.  The Design Phase.  Within 3-5 business days after we get your deposit, you will receive:

  • A first proof of the invitation (or primary card) - remaining items will be designed after the initial concept is finalized.
  • Unlimited revisions are included with your purchase to finalize your design until its perfect!  Please allow 1-2 business days for each round of proofs.

5.  The Print Phase.  After we receive written (emailed) approval of your art files,  we will create a new invoice with the balance due for your project.  This will be emailed to you and will include any adjustments made to the items to be printed as well as finalized design time.  We kindly ask you pay in full for your order payment, and then we will release the order to production. You can anticipate 7-10 business days for most orders. 

6.  Receive your Order!  We will provide tracking and a sneak peek of your order as it ships from our facility or notify you when it's ready for pickup at our Warehouse!

*Please note:  Payment for custom design projects is non-refundable.  Any designs created through our custom design service are considered for future inclusion to our semi-custom design catalog and may be used for marketing purposes.  Design fees are excluded from any promotional opportunities.

For additional details about our ordering process, please click here.