THE ORDER PROCESS

• For all items, we require written (emailed) approval of art files before going to print. 
• For all requested revisions to proofs, please allow 1-2 business days for each round of new proofs.

2.  PAY BALANCE DUE, AWAIT YOUR ORDER.

• We will send invoices for each phase before going to print.  
• After we receive approval of your proofs and your order has been paid in full, your items will be released to print. 
• Production Timeline:
• Standard Orders:  Most orders are ready for quality check and packaging within 10-15 business days.  We will send you a sneak peak photo of your order when it is scheduled to ship (or is ready for pick up!).  
• Orders with Assembly and Outsourced Items:  For orders containing any of the following items, please expect a longer turn time (15-30 business days) as we have different production standards in place... assembly accessories (belly bands, pocket folders, wax seals, calligraphy, lined or color envelopes), personalized gifts or favors, wearables, cocktail or reception napkins, or banners or posters. 
• We will notify you if there is an item that is delayed.
• We will notify you as your items become available and do the best we can to keep you informed of any potential delays. 
• Shipments:  To save you time and money, we will wait to ship or prep your items for pick up until we receive all components in your order.  However, if you would like us to ship/prep for pick up as items are ready, please discuss this with us and we are happy to accommodate.  

Rush services and upgraded shipping are available - please inquire by contacting us.

View details about our Cancellations, Returns and Refunds.