Cancellations, Returns & Refunds

Cancellations

If you aren't satisfied with your order after 3 rounds of edits, we will cancel your order and offer you a partial refund (minus the non-refundable deposit)
Once your proofs are approved for printing, your order can't be canceled or refunded.

If there is an issue with your order, please contact us within 3 days of receiving it.
Mistakes happen! If you receive an order with a typo that was approved during the proofing process, a 10% discount will be extended to you to process a reprint order.
Please note: printed colors as well as product colors will vary from what you see on a computer or mobile screen. If color matching is required, please coordinate to provide us with physical samples of your colors, and our team will work to find the perfect matches.
If your product was damaged during shipping, we will reprint your order for you (proof of damage provided by photos is required).